Refund Policy

At Orbit Rise, we aim to deliver high-quality digital services with transparency and fairness. Because our projects are customized to each client, we use a milestone-based payment system rather than requiring full payment upfront.

💳 Payment Structure

  • Deposit: A non-refundable deposit is required to secure your project and begin work.

  • Milestones/Progress Payments: Payments are collected at key stages of the project (e.g., design approval, development progress).

  • Final Balance: Due upon project completion, prior to final delivery.

❌ Non-Refundable Payments

  • Deposits are non-refundable, as they cover project initiation and scheduling.

  • Completed Milestones are non-refundable once work has been delivered or approved.

✅ Refund Eligibility

You may be eligible for a partial refund if:

  • You cancel before work has started (excluding deposit).

  • Orbit Rise is unable to complete the service for internal reasons.

🔄 Revisions & Adjustments

If you are not satisfied with the work delivered, we prioritize revisions and adjustments within the agreed project scope rather than refunds.

📌 Ongoing Subscriptions (e.g., Monthly Support)

  • Subscriptions may be canceled at any time.

  • Services already delivered for the current billing cycle are non-refundable, but no future charges will be applied once canceled.

ℹ️ Contact Us

For any concerns or refund inquiries, please reach us at [your contact email/phone]. Approved refunds (if applicable) will be processed within 5–10 business days.

👉 Would you like me to also create a Payment Policy (to pair with this Refund Policy) that clearly outlines how deposits, milestone payments, and balances work? That way clients see both upfront.


You said:
please pply this. we only request a deposit, the remaining full payment will be once the project is done.

ChatGPT said:

Perfect 👍 I’ll rewrite the Refund Policy to fit your business model where clients pay a deposit upfront and the remaining balance upon project completion.

Refund Policy

At Orbit Rise, we value transparency and fairness in every project. Because all of our services are customized to each client, our payment and refund policy is designed to be clear and straightforward.

💳 Payment Structure

  • Deposit: A non-refundable deposit is required to start your project and secure your booking.

  • Final Payment: The remaining balance is only due once the project has been completed and delivered.

❌ Non-Refundable Payments

  • Deposits are non-refundable, as they cover project initiation, planning, and resource allocation.

  • Completed Projects are non-refundable, since the service has been fully delivered.

✅ Refund Eligibility

You may be eligible for a partial refund if:

  • You cancel before work has started (excluding the deposit).

  • Orbit Rise cannot complete the project due to internal reasons.

🔄 Revisions & Adjustments

If the delivered project does not meet the agreed scope, we provide reasonable revisions to ensure the final result aligns with your expectations.

📌 Ongoing Subscriptions (e.g., Monthly Support)

  • Subscriptions can be canceled at any time.

  • Services already provided during the billing cycle are non-refundable, but no further charges will apply after cancellation.

ℹ️ Contact Us

If you have any questions or would like to request a refund (if eligible), please contact us